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Does police Comfort has franchise and when?

Police Comfort has franchise - in case of remodel damage, 5% of the loss, minimum 100 Gel. If items got damaged - minimum 150 Gel on each case. 
Franchise is an amount which is not reimbursed and is deducted from the loss. 
 

How do add new items to my insurance?

New furniture and home appliances can be added to the insutrance from your personal cabinet. Write down items and their prices. This will not increase your policy fee. 
 

Can I add expensive jewelry as items?

Unfortunately, you can't add jewelry as items. 

If my home got so damaged, that I can't live there, do I get additional services?

If natural disasters, fire or explosion made it impossible to live in your home, we will finance your rent for three month. Maximum amount is 500$ a month. This time will be enough for you to remodel your home. Keep in mind, this service is only available with package Premium.
 

How do I make a claim for reimbursement?

Call our hotline 0322505111. After that our manager will contact you, visit your place and assess the loss. In 1 day you will be reimbursed. 
 

If natural disaster damaged my home, will I be reimbursed?

If natural disaster damaged your home or furniture, after stating a claim, we will need a meteorological notice from enviromental protection agency. If this notice says that natural disaster was above the limit, loss will be reimbursed. 

If both mine and neighbour's homes got damaged, will you reimburse us?

With policy Comfort we will reimburse you both inside the insurance limits. 

 

If me and my neighbour both have home insurance, and water from her house damaged mine, which insurance limit will be used?

In such case you will be reimbursed from your neighbour's insurance limit. Bacause damage was his/her fault. 

Do I collect ecocoins with policy Comfort?

Yes, you do. 5% of your monthly fee is returned to you as ecocoins.

 

How can I use ecocoins?

Ecocoins can be used to renew or buy new insurance. 

I insured property for someone else, do I still get ecocoins?

Yes, if yoiu insured property for someone else and you are paying for it, you still collect ecocoins.